Cognition launches Devin Oncall to investigate production alerts and incidents

Cognition made Devin Oncall generally available on 15 October 2026. It puts Devin, the company’s cloud-based coding agent, on call: it investigates alerts and bug reports, looks for the root cause and helps engineers resolve production incidents. Cognition says it already handles thousands of production alerts a day.

It works in two modes. Responders watch a stream of alerts or bug reports, investigate new problems and remember known ones; Cognition says they skip about 60% of investigations that way, saving 54% of the cost of checking every alert. In an incident, Devin joins the team’s incident channel, investigates in the background, answers questions and keeps a live incident document.

A second agent reviews Devin’s reasoning as it works, looking for mistakes such as treating correlation as cause. Devin also builds memory for each responder and each organisation, and writes skills for common debugging tasks.

On SREGym-Lite, 17 faults based on real production incidents, Devin Oncall with Claude Opus 5.5 reached 100% success with a time to remediate of 2 minutes 21 seconds. The results come from Cognition’s own evaluation; on the public SREGym leaderboard, CloudThinker also reached 100%, with GPT-6 Astra.

At AngelList, Cognition says Devin found the correct root cause 3.5 times as often as AngelList’s in-house tool and handled half of incidents end to end. Cognition hasn’t published a separate price for Devin Oncall.