ProductElevenLabsConfirmed
Story 14 of 17 in the Wednesday 4 November editionElevenLabs adds native contact centre telephony integrations for ElevenAgents
Enterprises can connect ElevenAgents directly to NiCE CXone, Genesys Cloud, Amazon Connect and Five9 call flows, or link other telephony stacks over SIP.
Edited by Ashutosh Shrivastava
5 Nov 2026, 09:50 IST · 1 min read
ElevenLabs launched native contact centre integrations for its ElevenAgents platform on 4 November 2026, connecting enterprise voice agents directly into existing call routing, compliance recording and CRM workflows on NiCE CXone, Genesys Cloud, Amazon Connect and Five9, while supporting other telephony systems over Session Initiation Protocol (SIP).
Sources
- PrimaryElevenAgents integrates natively with leading contact center platformselevenlabs.io
- On XElevenLabs announcement on Xx.com
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